![]() It annoys me that this company seems to have hired a taskforce just to beg customers to stay. I'm sorry, but no please just do what I'm asking you to do. The employee sent me a lengthy paragraph starting with "Please give us another chance", saying she would talk to the delivery staff again. I got a chat session and I stated that I wanted a full cancellation of services. NYTimes does not allow cancellation from an online account - customers are forced to call or go to chat support, which made me think they were going to try beating around the bush. I decided to cancel because I was irritated with the inconsistency and because the digital content wasn't all that engaging to me. We have cameras on our property and it was obvious that no one had attempted a delivery. They blamed high volume/Covid and told me they would inform the delivery staff, but there were still missing papers. I emailed customer service asking if there was some kind of mixup since our house number is obvious from the street. ![]() Probably about 60% of the time there was no paper on Sunday, let alone by 7:30 a.m. I signed up for a digital subscription plus Sunday home delivery. Trouble getting the paper delivered, cancellation is not straightforward The only good thing about NYT lately is that it was easy to cancel. No reader would want to know if the new restrictions apply to their neighborhood, right? When the NY governor rolled out localized pandemic restrictions, nearly every NY news site had maps-except the NYT, which seemed to treat the story as more of an academic curiosity. NYT has very little practical information. Just more biased, non-news-worthy reporting from the NYT. Yet NYT cherry-picked their statements and reported them as news. These aren't famous or important people, and there's no evidence that their opinions are representative of a larger group. A more accurate title would be: NYT reports that NYT is alarmed by increase in Oklahoma COVID cases.Īnother common theme: NYT interviews a bunch of nobodies and reports what they said as news. And no one outside of Oklahoma cares what happens in Oklahoma. Well, there was an uptick in cases, but few people in Oklahoma were alarmed by it (although they maybe should have been more concerned by it). ![]() One article claimed that Oklahoma was seeing an 'alarming' increase in COVID cases. NYT constantly uses the term 'alarming' in its headlines. Pandemic coverage has been very alarmist. Again, not marked as opinion, but that's what it was, and few people would agree with NYT's opinion.Īn article from 1-2 years ago claimed that US border patrol agents are only doing what's best for migrants, which is laughably untrue. It wasn't marked as opinion or an editorial, but that's all it was.Īnother article claimed that New York schools are racially segregated. One article from around April 2020 stated, in the title, that Amazon should prove that it's an essential business. Lots of opinion pieces disguised as news. Unfortunately, it's no longer the reliable source of news it once was.ĩ0% of the articles in NYT are not real news articles. I've been a New York Times subscriber for years. I hope other people continue to support them because we don't need Newsmax or Murdoch to completely take over but NYT seems to have adopted flicking your face as their customer retention strategy. "All Access" doesn't include food, sports, consumer information and no doubt other things I would actually want access to. WORST is that my "all access" subscription apparently includes the daily joy of starting stories only to be offered the chance to add yet another recurring charge if I want to finish. Their digital offering is surprisingly cumbersome to the point where the learning curve to actually take advantage of available resources would take as much time and attention as walking into a brand new job. Unfortunately the physical paper is cost prohibitive in my far western Washington town. I don't think they're matched as far as what they can deliver to the public as a service or what they provide as a product for consumption. Great institution/content but pretty much forcing me to leave.
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